Privacy Policy

1. Information We Collect

• Account data such as name, email address, login method, and optional phone number.
• Wardrobe data such as clothing item names, categories, colors, tags, prices, wear counts, laundry details, and uploaded wardrobe images.
• Style and usage data such as preferences, outfit selections, planner entries, saved products, referrals, rewards, and subscription history.
• Connected-service metadata such as calendar account labels or linked backup route identifiers when you explicitly connect those services.
• Technical and security data such as installation identifiers, app version, device-level diagnostics relevant to sync, login history, and abuse prevention.
• Billing and purchase metadata such as subscription tier, payment status, order identifiers, purchase tokens, receipts, renewal timing, and entitlement state.

2. How We Use Information

• To provide wardrobe management, outfit recommendations, planner features, shopping discovery, and personalization.
• To process sign-in, maintain account security, and support backups, restore, and cross-device continuity.
• To operate subscriptions, check entitlements, investigate billing issues, and maintain purchase audit records.
• To improve model-assisted categorization, color detection, style suggestions, and product quality.
• To prevent fraud, misuse, duplicate purchase-token replay, and abuse of referrals, rewards, or billing systems.
• To comply with legal, tax, platform, app-store, and security obligations.

3. AI and Image Processing

Nivaya uses AI-assisted systems for wardrobe recognition, color detection, categorization, outfit and style suggestion, and related planning assistance. These outputs are advisory and may be incomplete or imperfect. Users remain responsible for final decisions.

4. Payments, Subscriptions, and Google Play

Nivaya does not intentionally store raw payment card details in its own application database. For Google Play distributed Android builds, digital subscription purchases are intended to be handled through Google Play Billing. Nivaya may store limited billing metadata needed for account continuity, entitlement checks, customer support, fraud prevention, compliance, and receipt history.

• Examples of stored billing metadata include product identifier, purchase token, order ID when available, purchase state, renewal state, and receipt file path.
• Purchase verification data may be sent to Nivaya's backend and compared against Google Play Developer APIs to validate legitimacy and prevent duplicate entitlement grants.
• Purchase tokens may be retained for verification, fraud prevention, audit logging, and lifecycle state handling such as cancellation, replacement, refund, or resubscription.
• Razorpay or other processors may be used in non-Play or non-digital contexts, but Play-distributed Android digital subscriptions are intended to use Google Play Billing.

5. Sharing of Information

Nivaya may share information only as reasonably required to operate the service and support users, including with:

• Infrastructure and database providers.
• Authentication and connected account providers.
• Calendar or backup providers that a user explicitly connects.
• Payment and subscription platforms such as Google Play where applicable.
• Legal authorities or professional advisers when required by law, regulation, or dispute handling.

Nivaya does not sell personal or sensitive user data.

6. Data Retention

Nivaya retains data for as long as reasonably necessary to provide the service, maintain account continuity, support restore, comply with legal obligations, and preserve fraud-prevention or billing audit logs. Retention periods may vary by data type.

7. User Rights and Controls

• Users can export a copy of supported data from inside the app.
• Users can request deletion from inside the app's privacy and data controls.
• Users can disconnect optional integrations and revoke access through provider controls where supported.
• Users can review legal acceptance history, connected services, and trust and safety reporting controls inside the app.

8. Security

Nivaya uses reasonable administrative, technical, and organizational safeguards designed to protect data against unauthorized access, misuse, alteration, or loss. However, no system can guarantee absolute security.

9. Children

Nivaya is not intended for unsupervised use by children. Users should be 18 or older, or use the service under guardian supervision where legally permitted.

10. International and Regional Compliance

Nivaya aims to align its privacy handling with India's DPDP principles, GDPR-style expectations for international users, and app-store privacy disclosure requirements. Users remain responsible for ensuring that any content they upload or share is lawful and appropriate.

11. Changes to This Policy

Nivaya may update this Privacy Policy as the product evolves. Updated versions should be published at the same privacy-policy URL and, where appropriate, surfaced in-app.